Can I pay with my creditcard?

You can pay with all major credit cards. Please choose from 100% secure checkout by Stripe or use PayPal.

You don’t need a PayPal account to place the order. PayPal account is optional. During the PayPal checkout select “Pay with Debit or Credit Card” at the very bottom of payment window.

I have not received my tracking information.

The order tracking information will be emailed to you within 2 days of placing the order. If you have not received it within 2 days – make sure you check your spam box as well. If it’s not there go ahead and contact us

Do I need to pay any import taxes?

No. The prices that are shown in our web page are final. You will not need to pay any additional fees.

What to do if I received a broken item?

We’re doing everything we can that item would reach you in impeccable condition, however sometimes accidents happen… If you have received the item that is damaged or broken contact us at info@pelhamco.com immediately, and we will replace it ASAP.

How long will it take for my order to arrive?

Since we are offering free shipping to any part of the world please allow 2-4 weeks for your order to arrive. It usually takes 2 weeks.

Why are multiple products not packed together?

Many of our products come from different warehouses around the world, so each item is shipped from its respective location.

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